Shelter Safety & Support Monitor

The Salvation Army USA Central Territory; Chicago (IL); On-site; USD 19,000 - 28,000; Full time

Job summary

The Salvation Army North and Central Illinois Division seeks a Shelter Monitor for Harbor Light to support its winter shelter operations. You will manage client flow, assist with records, and help meet non-clinical needs under supervision.

The role requires alertness, strong communication, and the ability to respond to emergencies, with shifts including days, evenings, nights, weekends, and holidays. Minimum education is a high school diploma with at least one year of experience preferred.

Qualifications

• Education: High School Diploma preferred.
• Experience: 1 year experience preferred.

Responsibilities

• Monitor shelter during days, evenings, nights, weekends and holidays.
• A close watch on clients at night for emergencies.
• Escort clients to scheduled programs (meals, showers, laundry, activities).
• Handle emergency calls (fire, medical, police) as needed.
• Ensure clients stay in assigned shelter areas.
• Enforce Lights Out, Quiet Hours, Wake-Up, Breakfast schedules.
• Maintain the log; submit incident reports.
• Clients may participate in scheduled activities.
• Attend staff meetings and development programs.
• May work any shift and weekends as scheduled by supervisor.
• All other duties as assigned.

Skills

Good communication

Interpersonal skills

Teamwork

Detail oriented

Education

High School Diploma preferred

Job description

The Salvation Army North and Central Illinois Division seeks a Shelter Monitor for Harbor Light to support its winter shelter operations. You will manage client flow, assist with records, and help meet non-clinical needs under supervision.

The role requires alertness, strong communication, and the ability to respond to emergencies, with shifts including days, evenings, nights, weekends, and holidays. Minimum education is a high school diploma with at least one year of experience preferred.