Guest Services Pro - Seamless Stays & Perks

MANTRA; Honolulu (HI); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Health & Wellness

Paid time off

Free shift meal

Uniforms provided

Hotel discounts

Training & development

Team events

Job summary

Ala Moana Hotel by Mantra in Honolulu, HI seeks a Front Office associate with outstanding customer service, organization, and hospitality passion to join our team. You will greet guests, handle registrations, and respond to inquiries to ensure a seamless guest experience from check-in to check-out.

English communication and the ability to work under pressure are essential. Join a collaborative team and enjoy benefits including health & wellness coverage, paid time off, staff meals, and hotel

Qualifications

• High school diploma or equivalent.
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Responsibilities

• Greets and registers guests, maintains guest accounts by posting charges/payments, and assists in verifying/settling accounts at checkout or during stay.

Skills

Customer service

Multi-tasking

Communication

Teamwork

Problem solving

Independent work

Education

High school diploma

Job description

Ala Moana Hotel by Mantra in Honolulu, HI seeks a Front Office associate with outstanding customer service, organization, and hospitality passion to join our team. You will greet guests, handle registrations, and respond to inquiries to ensure a seamless guest experience from check-in to check-out.

English communication and the ability to work under pressure are essential. Join a collaborative team and enjoy benefits including health & wellness coverage, paid time off, staff meals, and hotel