Guest Services & Payments Specialist

Coborn; Town of Brillion (WI); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

10% employee discount

DailyPay – Get Paid Daily

Paid Time Off

Paid Floating Holidays

Sunday Premium Pay

Employee Health & Wellness Programs

401(k) with company match

ESOP

Education benefits – tuition discount

Job summary

Coborn's is seeking a Guest Services Representative in Wisconsin to deliver exceptional guest service at the front-end, handling cashiering, money orders, Western Union, and other services. The role supports store operations and provides backup to Guest Services staff.

The position involves upholding Coborn's service standards, handling returns and corrections, and maintaining accuracy in transactions across a variety of front-end duties.

Responsibilities

• Maintain a 'Say Yes to the Guest' attitude by providing remarkable guest service.
• Perform all front-end functions including cashiering, bagging, money order machines, electronic payment machines, postal machinery, copies, lottery equipment, Western Union, bookkeeping, etc.
• Assist guests with returned merchandise, overrings, and overcharges.
• Conduct cashier accuracy audits and report pricing or equipment issues to store management.
• Provide backup to colleagues and managers in Guest Services and cashiering duties.

Job description

Coborn's is seeking a Guest Services Representative in Wisconsin to deliver exceptional guest service at the front-end, handling cashiering, money orders, Western Union, and other services. The role supports store operations and provides backup to Guest Services staff.

The position involves upholding Coborn's service standards, handling returns and corrections, and maintaining accuracy in transactions across a variety of front-end duties.