Guest Services Manager — Luxury Hotel VIP Experience
Four Seasons
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Job summary
Four Seasons Chicago is seeking a talented Guest Services Manager. This role is part of the Rooms Management team and oversees the hotel lobby and arrival/departure experience.
You will lead, interview, train, coach, and supervise staff; ensure consistent policy and standards across Guest Services, Valet, House Car, and Bell operations; participate in performance reviews. You will be a visible leader in public areas, ensuring exceptional guest service and coordinating with Front Desk, and
Job description
Four Seasons Chicago is seeking a talented Guest Services Manager. This role is part of the Rooms Management team and oversees the hotel lobby and arrival/departure experience.
You will lead, interview, train, coach, and supervise staff; ensure consistent policy and standards across Guest Services, Valet, House Car, and Bell operations; participate in performance reviews. You will be a visible leader in public areas, ensuring exceptional guest service and coordinating with Front Desk, and
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