Guest Services & Leasing Specialist

Cws-Corporate-Housing; Washington (District of Columbia); On-site; USD 30,000 - 37,000; Full time

Job summary

CWS Corporate Housing in Washington, DC is seeking a Guest Services Coordinator to support corporate housing needs. You will assist clients with pricing and availability, facilitate lease paperwork, and ensure guests receive top-level service.

The role requires a strong customer service background, proficiency in Microsoft Outlook and Word, and the ability to coordinate with area partners. This full-time, on-site position offers growth and a collaborative team environment.

Qualifications

• High School diploma or GED or equivalent is required.
• Background in customer service, property maintenance management, or corporate housing is a plus.
• Proficiency in Microsoft Outlook and Word, and comfort with smartphone technology.

Responsibilities

• Provide pricing and availability options while maximizing margins.
• Learn unit locations, amenities, directions, floor plans and other knowledge to meet client needs.
• Establish and maintain relationships with clients and properties.
• Ensure clients meet pre-screening qualifications prior to move-in.
• Facilitate new client lease paperwork and ensure apartments are ready for move-in.
• Review reservation status daily to determine availability.
• Maintain accurate information in electronic files for clients and partners.
• Data-entry into company systems and prompt follow-up with clients.

Skills

Customer service

Education

High School diploma or GED

Tools

Outlook

Word

Smartphone tech

Job description

CWS Corporate Housing in Washington, DC is seeking a Guest Services Coordinator to support corporate housing needs. You will assist clients with pricing and availability, facilitate lease paperwork, and ensure guests receive top-level service.

The role requires a strong customer service background, proficiency in Microsoft Outlook and Word, and the ability to coordinate with area partners. This full-time, on-site position offers growth and a collaborative team environment.