Client Services & Operations Coordinator

Cws Corporate Leasing Llc; Round Rock (TX); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Medical & Dental Benefits

401(k) Plan

Life Insurance

EAP & Disability Insurance

Paid Holidays & Birthday Holiday

Fitness Reimbursement

Job summary

CWS Corporate Housing is seeking a clerical associate for our Round Rock, TX corporate office. This full-time, hourly position supports client services, maintenance coordination, and data entry to ensure high-quality service for clients and guests.

The role requires a high school diploma or GED and comfort with Microsoft Outlook/Word. Prior customer service experience is preferred; driving and background checks are part of the process.

Qualifications

• High School diploma or GED required.
• Experience in customer service preferred.
• Proficient with Microsoft Outlook and Word; comfortable with basic computer tasks.

Responsibilities

• Respond to maintenance requests from markets, clients, or guests.
• Monitor service portal; follow up on work orders and notify parties after completion.
• Handle customer inquiries and complaints in a cordial, timely manner.
• Maintain and share records in company databases and generate reports as needed.
• Communicate with internal teams and external partners to ensure smooth service delivery.

Skills

Customer service

Communication

Teamwork

Problem solving

Education

High School diploma or GED

Tools

Microsoft Outlook

Microsoft Word

CRM software

Job description

CWS Corporate Housing is seeking a clerical associate for our Round Rock, TX corporate office. This full-time, hourly position supports client services, maintenance coordination, and data entry to ensure high-quality service for clients and guests.

The role requires a high school diploma or GED and comfort with Microsoft Outlook/Word. Prior customer service experience is preferred; driving and background checks are part of the process.