Guest Services Lead – Yosemite Valley Lodge

Aramark; Twentynine Palms (CA); Sur place; USD 28 000 - 40 000; Plein temps

Avantages offerts par ce poste

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plans

Paid time off

Résumé du poste

Aramark is seeking a Dining Room Supervisor for Yosemite Valley Lodge in Yosemite National Park. The role oversees Guest Services, coordinating registrations and transportation, and training front desk/concierge staff to deliver world-class service.

Responsibilities include check-in/out, PBX operations, and ensuring safety procedures while maintaining inventory and coordinating with other departments for a seamless guest experience.

Qualifications

• Must have a positive attitude and strong work ethic.
• Solid knowledge of personal computers.
• Experience in guest services.
• Ability to lead, motivate, and communicate effectively.
• Strong organizational abilities.
• Hospitality experience preferred.
• Must read, write, and speak English.

Responsabilités

• Supervise Guest Services staff with 24/7 coverage.
• Coordinate guest registration & transportation.
• Train Front Desk/Concierge per Aramark programs.
• Oversee lobby and concierge tasks to ensure service.
• Manage check-in/out and PBX operations.
• Assist guests and resolve concerns promptly.
• Maintain supplies and inventory.
• Design training programs on safety & policies.
• Open/close cashier banks; monitor safe deposits.

Connaissances

Positive attitude

Strong work ethic

World-class service

English literacy

Team leadership

Organizational skills

Hospitality experience

Outils

Personal computers

Description du poste

Aramark is seeking a Dining Room Supervisor for Yosemite Valley Lodge in Yosemite National Park. The role oversees Guest Services, coordinating registrations and transportation, and training front desk/concierge staff to deliver world-class service.

Responsibilities include check-in/out, PBX operations, and ensuring safety procedures while maintaining inventory and coordinating with other departments for a seamless guest experience.