Guest Services Lead - Retail Store Ops & Experience

Pilotcompany; Colorado Springs (CO); On-site; USD 24,000 - 38,000; Full time

Benefits offered by this job

Fuel discount

Nation-wide Medical Plan

Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilotcompany in Colorado Springs is seeking a Shift Leader to supervise store operations and staff, ensuring top-notch customer service. The role requires self-motivation and a team-oriented attitude to assist managers and maintain facility standards.

Ideal candidates will have retail experience, strong customer service, and flexibility to work nights, days, weekends, and holidays. Benefits include comprehensive health plans, 401(k), and wellness programs. Weekly pay available.

Qualifications

• Experience or working knowledge of retail operations.
• Excellent customer service skills and ability to maintain a customer-focused culture.
• Proficient with a calculator, computer and other equipment.

Responsibilities

• Supervise employees and general store operations.
• Respond to customer needs and provide excellent service.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.

Skills

Retail operations

Customer service

Calculator literacy

Team collaboration

Flexible schedule

Background check

Job description

Pilotcompany in Colorado Springs is seeking a Shift Leader to supervise store operations and staff, ensuring top-notch customer service. The role requires self-motivation and a team-oriented attitude to assist managers and maintain facility standards.

Ideal candidates will have retail experience, strong customer service, and flexibility to work nights, days, weekends, and holidays. Benefits include comprehensive health plans, 401(k), and wellness programs. Weekly pay available.