Guest Services Shift Lead - Flexible Schedule & Benefits

Pilot Company

Benton Township (IA)

On-site

USD 21,000 - 31,000

Full time

6 days ago
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Benefits offered by this job

Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay

Job summary

Pilot Company is seeking a Shift Leader to supervise employees and store operations while delivering outstanding customer service. You will support managers to keep facilities maintained and running smoothly, and participate in a team-driven, customer-focused culture.

Ideal candidates bring retail experience, strong communication, and a willingness to work nights, days, weekends, and holidays. Competitive hourly pay and benefits are offered.

Qualifications

  • Previous experience or working knowledge of retail operations.
  • Incredible customer service skills & the ability to help maintain a customer focused culture.
  • Must be proficient with a calculator, computer, and other equipment.
  • Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
  • Must be able to work a flexible schedule of nights, days, weekends, and holidays.
  • Background check is required.

Responsibilities

  • Supervise employees and general operations of the store.
  • Respond to the needs of customers with excellent service.
  • Assist the managers with tasks to keep facilities well-maintained and running smoothly.
  • Be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Skills

Retail operations
Customer service
Team collaboration
Flexibility

Tools

Calculator
Computer

Job description

Pilot Company is seeking a Shift Leader to supervise employees and store operations while delivering outstanding customer service. You will support managers to keep facilities maintained and running smoothly, and participate in a team-driven, customer-focused culture.

Ideal candidates bring retail experience, strong communication, and a willingness to work nights, days, weekends, and holidays. Competitive hourly pay and benefits are offered.

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