Guest Services Leader - Elevate Customer Experience

Pilotcompany; Percival (IA); On-site; USD 21,000 - 31,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

Pilotcompany is seeking a Shift Leader to supervise store staff and daily operations, delivering excellent customer service. The candidate should be self-motivated and ready to assist managers with tasks to keep the facility well-maintained and running smoothly.

Ideal applicants have experience in retail, with strong calculator and computer skills, and a proven ability to work as part of a team across various levels. A flexible schedule including nights, days, weekends, and holidays is required.

Qualifications

• Previous experience or working knowledge of retail operations.
• Excellent customer service skills and ability to maintain a customer-focused culture.
• Self-motivated and able to assist managers with store tasks.

Responsibilities

• Supervise employees and store operations.
• Respond to customer needs and ensure quality service.
• Support managers to keep facilities well-maintained and running smoothly.
• Work a flexible schedule including nights, weekends, and holidays.

Skills

Customer service

Teamwork

Calculator proficiency

Computer skills

Education

Retail operations knowledge

Tools

Calculator

Computer

POS system

Job description

Pilotcompany is seeking a Shift Leader to supervise store staff and daily operations, delivering excellent customer service. The candidate should be self-motivated and ready to assist managers with tasks to keep the facility well-maintained and running smoothly.

Ideal applicants have experience in retail, with strong calculator and computer skills, and a proven ability to work as part of a team across various levels. A flexible schedule including nights, days, weekends, and holidays is required.