Guest Services Lead — Retail Ops, Flexible Schedule

Pilot Company; Central Point (OR); On-site; USD 23,000 - 34,000; Full time

Benefits offered by this job

Fuel discount

Nationwide medical plan

401(k)

Flexible spending accounts

Adoption assistance

Tuition reimbursement

Flexible schedule

Weekly pay

Job summary

Pilot Company is seeking a Shift Leader to supervise employees and manage the daily operations of the store in a fast-paced setting. The role centers on delivering outstanding customer service, maintaining store standards, and assisting managers to keep facilities running smoothly.

The starting pay is $16.50 to $24.87 per hour, with flexibility for nights, days, weekends, and holidays. A background check is required, and the position offers a path to growth within a large, nationwide

Qualifications

• Experience or working knowledge of retail operations.
• Excellent customer service skills & the ability to help maintain a customer focused culture.
• Proficient with a calculator, computer, and other equipment.
• Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives.
• Must be able to work a flexible schedule of nights, days, weekends, and holidays.
• Background check is required.

Responsibilities

• Supervise employees and general store operations.
• Respond to customer needs with excellent service.
• Assist managers with tasks to keep facilities well-maintained and running smoothly.
• Be knowledgeable of store operations and PFJ's commitment to quality and customer service.

Skills

Retail operations

Customer service

Calculator

Team player

Flexible schedule

Background check

Job description

Pilot Company is seeking a Shift Leader to supervise employees and manage the daily operations of the store in a fast-paced setting. The role centers on delivering outstanding customer service, maintaining store standards, and assisting managers to keep facilities running smoothly.

The starting pay is $16.50 to $24.87 per hour, with flexibility for nights, days, weekends, and holidays. A background check is required, and the position offers a path to growth within a large, nationwide