Guest Services Lead — Front End & Guest Experience

Coborn; Brookton Corners (MI); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

10% employee discount

DailyPay Payroll Access

Paid Time Off

Paid Holidays & overtime pay

Sunday Premium Pay

Employee health & wellness programs

401(k) with company match

Job summary

Coborn’s is seeking a Guest Services Manager to supervise the front-end team and uphold high guest-service standards. The role includes bookkeeping tasks and supporting the Sr. Guest Services Manager across checkout, bagging, parcel pickup, click-and-collect, and parking areas.

Ideal candidates have retail or customer service experience and are 18+ years old. Coborn’s emphasizes employee ownership, growth, and a comprehensive benefits program.

Qualifications

• Must be at least 18 years old.
• Previous retail or customer service experience preferred.

Responsibilities

• Provide supervision and direction to the front-end team.
• Assist the Sr. Guest Services Manager with Guest Services, self-checkouts, regular checkouts, bagging area, parcel pickup, cart room, click and collect, and parking lot areas.

Skills

Customer service

Supervision

Job description

Coborn’s is seeking a Guest Services Manager to supervise the front-end team and uphold high guest-service standards. The role includes bookkeeping tasks and supporting the Sr. Guest Services Manager across checkout, bagging, parcel pickup, click-and-collect, and parking areas.

Ideal candidates have retail or customer service experience and are 18+ years old. Coborn’s emphasizes employee ownership, growth, and a comprehensive benefits program.