Guest Services Manager: Lead Front-End Excellence

Coborn

Sauk Centre (MN)

On-site

USD 23,000 - 33,000

Full time

9 days ago
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Benefits offered by this job

Employee discount
DailyPay
Paid Time Off
Holiday premium pay
Military leave
Employee recognition programs
Health & wellness programs
EAP – counseling services
ESOP participation
Tuition reimbursement

Job summary

Coborn’s is seeking a Guest Services Manager to lead the front-end team and uphold guest service standards across self-checkout, regular checkout, bagging, parcel pickup, cart room, and click-and-collect. The role includes basic bookkeeping during shifts and supporting the Senior Guest Services Manager.

As an employee-owned company, Coborn’s offers growth opportunities and a comprehensive benefits program to both full-time and part-time staff in a dynamic retail environment.

Qualifications

  • Must be at least 18 years old.
  • Previous retail/customer service experience preferred.

Responsibilities

  • Supervise front-end team and maintain high guest service standards.
  • Perform basic bookkeeping tasks during shifts.
  • Assist Sr. Guest Services Manager with front-end operations including self-checkout, regular checkout, bagging, parcel pickup, cart room, click-and-collect, and parking lot areas.

Skills

Customer service
Team supervision
Communication

Job description

Coborn’s is seeking a Guest Services Manager to lead the front-end team and uphold guest service standards across self-checkout, regular checkout, bagging, parcel pickup, cart room, and click-and-collect. The role includes basic bookkeeping during shifts and supporting the Senior Guest Services Manager.

As an employee-owned company, Coborn’s offers growth opportunities and a comprehensive benefits program to both full-time and part-time staff in a dynamic retail environment.

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