Guest Services Lead - Front Desk (Full Time)

Marriott Hotel & Golf Club at Champions Circle; Fort Worth (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Marriott Hotel & Golf Club at Champions Circle in Fort Worth is seeking a Front Desk Agent (Full Time) to warmly greet guests, assist with registration and room assignments, and answer inquiries about services and directions.

The role requires strong communication and multitasking skills, hospitality experience, and familiarity with PMS and Microsoft Office; on-site team environment and scheduling flexibility may be involved.

Qualifications

• Strong leadership, communication, and organizational skills.
• Ability to multitask, prioritize, and solve problems.
• Proficiency with PMS and Microsoft Office.

Responsibilities

• Greet guests warmly and assist with registration and room assignments.
• Handle guest inquiries about hotel services, dining, entertainment, and travel directions.
• Manage room availability, guest accounts, and billing; post charges and process payments.

Skills

Leadership

Communication

Organizational skills

Education

High School diploma or GED

Tools

PMS

Microsoft Office

Job description

Marriott Hotel & Golf Club at Champions Circle in Fort Worth is seeking a Front Desk Agent (Full Time) to warmly greet guests, assist with registration and room assignments, and answer inquiries about services and directions.

The role requires strong communication and multitasking skills, hospitality experience, and familiarity with PMS and Microsoft Office; on-site team environment and scheduling flexibility may be involved.