Guest Services Lead — Flexible Schedule & Benefits

Pilot Company; Shepherdsville (KY); Vor Ort; USD 16.000 - 23.000; Vollzeit

Benefits dieser Stelle

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Zusammenfassung

Pilot Company, Shepherdsville location, is hiring to process merchandise and fuel transactions and to lead a small cashier team. The role includes supervising 1-2 cashiers, ensuring accurate transactions, and maintaining a clean, organized work area.

Responsibilities include end-of-shift reporting, adherence to guidelines for restricted items, and delivering quality service to every guest. Weekly pay and flexible scheduling are noted benefits.

Qualifikationen

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco).
• Maintain an organized and clean work area.
• Use suggested selling methods to promote and sell products.
• Ensure quality service is delivered to every guest.
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management.
• Determine break schedules and team member placement during shift.
• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
• Ensure all activities are in compliance with rules, regulations, policies, and procedures.
• Complete other duties as assigned

Aufgaben

• Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions.
• Complete end-of-shift reports and close out procedures.
• Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco).
• Maintain an organized and clean work area.
• Use suggested selling methods to promote and sell products.
• Ensure quality service is delivered to every guest.
• Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management.
• Determine break schedules and team member placement during shift.
• Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
• Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level.
• Ensure all activities are in compliance with rules, regulations, policies, and procedures.
• Complete other duties as assigned

Jobbeschreibung

Pilot Company, Shepherdsville location, is hiring to process merchandise and fuel transactions and to lead a small cashier team. The role includes supervising 1-2 cashiers, ensuring accurate transactions, and maintaining a clean, organized work area.

Responsibilities include end-of-shift reporting, adherence to guidelines for restricted items, and delivering quality service to every guest. Weekly pay and flexible scheduling are noted benefits.