Guest Services Lead: 24/7 Casino Front Desk

Quechan Indian Tribe Of Fort Yuma; Andrade (CA); Vor Ort; USD 22.000 - 30.000; Vollzeit

Zusammenfassung

Quechan Indian Tribe Of Fort Yuma is seeking a friendly, professional Front Desk Agent to join our casino hotel team. You will be the first point of contact for guests, registering and assigning rooms, issuing keys, and handling guest accounts to ensure smooth operations in a fast-paced, 24/7 environment.

Minimum HS diploma or GED, ability to work evenings/nights, and strong customer service skills are required. Tribal preference applies. Proficiency testing may be used.

Qualifikationen

• HS Diploma or GED required.
• Prior customer service/guest service experience preferred.
• Must be 18 years of age.
• Proficiency testing may apply.
• Tribal preference will be given to qualified applicants.

Aufgaben

• Register and assign rooms to guests and issue room keys.
• Transmit and receive messages and keep records of occupied rooms and guests' accounts.
• Make and confirm reservations and present statements to guests.
• Collect payments from departing guests.

Kenntnisse

Customer service

Ausbildung

High School Diploma or GED

Jobbeschreibung

Quechan Indian Tribe Of Fort Yuma is seeking a friendly, professional Front Desk Agent to join our casino hotel team. You will be the first point of contact for guests, registering and assigning rooms, issuing keys, and handling guest accounts to ensure smooth operations in a fast-paced, 24/7 environment.

Minimum HS diploma or GED, ability to work evenings/nights, and strong customer service skills are required. Tribal preference applies. Proficiency testing may be used.