Guest Experience Agent - Front Desk (Part-Time)

Quechan Indian Tribe; Winter Haven (FL); On-site; USD 20,000 - 29,000; Part time

Job summary

Quechan Indian Tribe is seeking a friendly and detail-oriented Front Desk Agent for a part-time role at the Quechan Casino Resort in Winterhaven, CA 92283. You will be the first point of contact for guests, delivering exceptional service in a fast-paced, 24/7 casino environment.

The position requires a HS Diploma or GED, prior customer service experience, and being at least 18 years old. Tribal preference is given to qualified applicants and prior hotel-related experience is a plus.

Qualifications

• HS Diploma or GED required/ equivalent.
• Prior customer service experience preferred.
• Must be 18 years of age.

Responsibilities

• Register guests and assign rooms.
• Issue and transmit room keys.
• Transmit and receive messages for guests and staff.
• Keep records of occupied rooms and guests' accounts.
• Make and confirm reservations and process payments.

Skills

Guest service

Front desk operations

Communication skills

Education

HS Diploma or GED

Job description

Quechan Indian Tribe is seeking a friendly and detail-oriented Front Desk Agent for a part-time role at the Quechan Casino Resort in Winterhaven, CA 92283. You will be the first point of contact for guests, delivering exceptional service in a fast-paced, 24/7 casino environment.

The position requires a HS Diploma or GED, prior customer service experience, and being at least 18 years old. Tribal preference is given to qualified applicants and prior hotel-related experience is a plus.