Guest Services Host - Welcoming, Proactive Service

Silverton Casino Llc; Enterprise (NV); On-site; USD 19,000 - 30,000; Full time

Job summary

Mi Casa Host at Silverton Casino Llc delivers superior guest service in a fast-paced resort setting. You greet guests, handle non-routine requests with teamwork, and maintain a professional appearance according to company standards.

You must communicate in English with guests and co-workers, follow policies, be punctual, and accept feedback. Regular attendance and flexibility for shifts are essential, with other duties as assigned.

Qualifications

• Must greet guests warmly and offer departures with a positive attitude.
• Maintain a professional appearance and adhere to uniform standards.
• Able to communicate in English with guests and co-workers.
• Identify guests and verify age and right to work as required.
• Comply with all company policies and procedures including health card requirements.

Responsibilities

• Provide superior guest service according to Silverton standards.
• Maintain punctual attendance and timely shifts.
• Assist with non-routine requests and cooperate with team.
• Perform other duties as assigned.

Skills

Guest service

English communication

Teamwork

Professionalism

Job description

Mi Casa Host at Silverton Casino Llc delivers superior guest service in a fast-paced resort setting. You greet guests, handle non-routine requests with teamwork, and maintain a professional appearance according to company standards.

You must communicate in English with guests and co-workers, follow policies, be punctual, and accept feedback. Regular attendance and flexibility for shifts are essential, with other duties as assigned.