Guest Experience Host - Casino Front Desk

Silverton Casino, LLC; Las Vegas (NV); On-site; USD 28,000 - 36,000; Full time

Job summary

Silverton Casino LLC – Las Vegas, NV seeks a Mi Casa Host to deliver superior guest service in line with our SOPs and Silverton values. You will anticipate guest needs, handle routine and non-routine tasks, and work with the team to ensure a memorable guest experience.

The role emphasizes a welcoming demeanor, timely attendance, and the ability to greet guests with a positive attitude while maintaining professional appearance and clear communication with managers and vendors.

Qualifications

• Ability to communicate in English with guests and co-workers.
• The ability to work within a team environment.
• Employee must meet viral communication standards in promoting and marketing our venue.

Responsibilities

• Provide superior guest service.
• Maintain a high quality of guest service according to Silverton VALUES.
• Greet guests and provide a welcoming departure with a positive attitude.
• Adhere to appearance and uniform standards.
• Communicate openly with Managers and team members.
• Attend all scheduled shifts on time.

Skills

English communication

Team orientation

Job description

Silverton Casino LLC – Las Vegas, NV seeks a Mi Casa Host to deliver superior guest service in line with our SOPs and Silverton values. You will anticipate guest needs, handle routine and non-routine tasks, and work with the team to ensure a memorable guest experience.

The role emphasizes a welcoming demeanor, timely attendance, and the ability to greet guests with a positive attitude while maintaining professional appearance and clear communication with managers and vendors.