Guest Services Host – Resort Dining & Seating

Martin Resorts, Inc.; Napa (CA); On-site; USD 19,000 - 27,000; Full time

Job summary

SVR Management II LLC is seeking a Host in Napa, CA to greet and seat guests, assist servers, and support services across resort outlets. Knowledge of menus, current specials, and reservations is required to ensure a smooth dining experience.

The position emphasizes hospitality, timely guest service, and adherence to all safety and service standards, including beverage service regulations. Equal opportunity employer and federal E-Verify compliant.

Qualifications

• Must be able to greet and seat guests promptly.
• Knowledge of menus and current specials across departments.
• Ability to take reservations and assist servers to ensure guest satisfaction.

Responsibilities

• Greet and seat guests in outlets in a timely manner.
• Assist servers and cashiers to provide attentive service.
• Ensure cleanliness and appearance of menus and stations.
• Open and close duties per side work checklist.
• Answer phones per standards and handle room service orders.

Skills

Greet and seat guests

Assist servers

Menu knowledge

Reservation handling

POS cashier reports

State liquor law knowledge

Education

Responsible Beverage Service Certification

Food Handlers Certification

Tools

Cashier reports

Job description

SVR Management II LLC is seeking a Host in Napa, CA to greet and seat guests, assist servers, and support services across resort outlets. Knowledge of menus, current specials, and reservations is required to ensure a smooth dining experience.

The position emphasizes hospitality, timely guest service, and adherence to all safety and service standards, including beverage service regulations. Equal opportunity employer and federal E-Verify compliant.