Guest Services Host – Luxury Hotel Front Desk

BENCHMARK; Bellevue (WA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401K

Health Savings Account

Flexible Spending Account

Hospitality Indemnity Insurance

Short-Term Disability

Long-Term Disability

Life Insurance

Employee Assistance Program

Pet Insurance

Job summary

Pyramid Global Hospitality is seeking a Front Desk Agent for InterContinental Seattle Bellevue, a premier luxury hotel in Bellevue. You will check guests in, answer questions about the hotel and local area, and ensure a memorable first impression through engaging service.

The role requires a high school diploma, an outgoing personality, strong verbal and written communication, and the ability to thrive in a fast-paced environment. Weekend and holiday availability is required.

Qualifications

• High school diploma or equivalent.
• A strong desire to make an impact on other people.
• An outgoing and engaging personality.
• Computer skills.
• Excellent verbal and written communication skills.
• Ability to work in a fast-paced setting.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Check guests in and register guests, serving as a source of knowledge about the hotel, its amenities, and the local area.
• Provide exceptional customer service with a welcoming and engaging approach.
• Promote and sell special hotel programs.

Skills

Engaging personality

Computer skills

Verbal and written communication

Customer service

Ability to stand for long shifts

Weekend and holidays availability

Education

High school diploma

Job description

Pyramid Global Hospitality is seeking a Front Desk Agent for InterContinental Seattle Bellevue, a premier luxury hotel in Bellevue. You will check guests in, answer questions about the hotel and local area, and ensure a memorable first impression through engaging service.

The role requires a high school diploma, an outgoing personality, strong verbal and written communication, and the ability to thrive in a fast-paced environment. Weekend and holiday availability is required.