Guest Services Bell Attendant - Welcome Ambassador

BENCHMARK; Bellevue (WA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

401K

Health Savings Account

Flexible Spending Account

Life Insurance

Job summary

InterContinental Seattle Bellevue, a Pyramid Global Hospitality property, is seeking a Bell Attendant to warmly welcome guests, assist with luggage, and guide them to rooms while highlighting hotel amenities and local attractions.

The role emphasizes exceptional guest service, teamwork, and a friendly, engaging personality in a fast-paced luxury setting on-site in Bellevue, WA. Flexibility to work varied shifts is required.

Qualifications

• At least one year in a customer service role with high guest interaction.
• Hospitality industry experience is a plus.
• Ability to solve problems when they arise.
• Ability to work in a team environment is a must.
• Pleasant and helpful personality.
• Excellent verbal communication skills.
• Ability to work in a fast-paced setting.
• Ability to stand for the duration of the shift.
• Must be available to work various shifts including weekends and holidays.

Responsibilities

• Help guests discover their Wanderlust experience.
• Provide exceptional customer service by being engaging and taking sincere interest.
• Interacts with all guests; bell person will welcome each guest to our hotel.
• Escort guests to the front desk and to their rooms, explaining amenities.
• Work with other attendants to ensure a personalized guest experience.
• Open doors for guests and assist with luggage.
• Keep entrance area clean and organized.
• Be the difference with guests and employees by going beyond the norm.

Skills

Customer service

Hospitality experience

Problem solving

Team player

Communication skills

Fast-paced environment

Stand for long shifts

Flexible shifts

Weekend availability

Positive attitude

Job description

InterContinental Seattle Bellevue, a Pyramid Global Hospitality property, is seeking a Bell Attendant to warmly welcome guests, assist with luggage, and guide them to rooms while highlighting hotel amenities and local attractions.

The role emphasizes exceptional guest service, teamwork, and a friendly, engaging personality in a fast-paced luxury setting on-site in Bellevue, WA. Flexibility to work varied shifts is required.