Guest Experience Bell Attendant

Pyramid Global Hospitality; Seattle (WA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Competitive Salary

Competitive Matching 401K

Cash incentives programs

Job summary

Pyramid Global Hospitality is seeking a friendly Bell Attendant for InterContinental Seattle Bellevue. You will greet guests, assist with luggage, and provide a warm, personalized welcome while guiding guests to the front desk and their rooms, sharing hotel amenities and local tips.

This full-time role primarily requires a Tuesday–Wednesday schedule from 10:00 AM to 6:00 PM, offering growth in a world-class property and a collaborative team focused on exceptional guest service.

Responsibilities

• Help guests discover their Wanderlust experience
• Provide exceptional customer service by being engaging and taking sincere interest
• Interacts with all guests. The bell person/ guest services attendant will welcome each guest to our hotel.
• If guests are arriving by motor vehicle, you will open their door as you welcome them to the resort/hotel
• You will be escorting and orienting the guest to the front desk for check‑in.
• Upon check‑in, you will escort the guests and their luggage to their room. As you do so, you will be explaining our amenities and fun facts they should know about our hotel.
• You will be working together with other attendants to ensure each guest has a personalized experience and will “dive" to open the door for all guests.
• Assist lobby attendant in keeping entrance area clean and organized
• "Be the difference" with all guest and employees and do more than just “the norm"

Skills

Customer service

Communication

Guest engagement

Job description

Pyramid Global Hospitality is seeking a friendly Bell Attendant for InterContinental Seattle Bellevue. You will greet guests, assist with luggage, and provide a warm, personalized welcome while guiding guests to the front desk and their rooms, sharing hotel amenities and local tips.

This full-time role primarily requires a Tuesday–Wednesday schedule from 10:00 AM to 6:00 PM, offering growth in a world-class property and a collaborative team focused on exceptional guest service.