Guest Services Host — Flexible Shifts at Bar/Casino

Grand Sierra Resort; Reno (NV); On-site; USD 28,000 - 36,000; Full time

Job summary

Grand Sierra Resort in Reno, NV seeks a Guest Services/Cashier to greet and seat guests, manage reservations and waitlists, and handle payments. The role requires flexibility across shifts, strong communication, and basic math skills.

The position supports service standards, assists the team to turn tables quickly, and handles to-go orders while maintaining a courteous, safe work environment.

Qualifications

• Ability to interact with guests and team members respectfully.
• Basic reading, math, writing and task completion skills required.
• Skills in coordination, supervision, following instructions, problem solving and independent judgment.
• Flexible to work holidays, nights, and weekends; minimum age 16.

Responsibilities

• Greet and seat guests using department greeting and steps of service.
• Manage reservations and confirm upcoming bookings.
• Handle waitlists with accurate wait time estimates.
• Process payments via cash, card, and room charges; balance transactions.
• Take to-go orders and ensure order accuracy and condiments.
• Support guest service guidelines and sanitation standards.
• Assist team to turn tables efficiently and professionally.
• Address guest inquiries and relay special requests to management.

Skills

Guest interaction

Basic math & literacy

Decision making

Flexible shifts

16+ years old

Education

Cashiering experience preferred

Job description

Grand Sierra Resort in Reno, NV seeks a Guest Services/Cashier to greet and seat guests, manage reservations and waitlists, and handle payments. The role requires flexibility across shifts, strong communication, and basic math skills.

The position supports service standards, assists the team to turn tables quickly, and handles to-go orders while maintaining a courteous, safe work environment.