Guest Services Greeter & Cashier

Sheraton-Kauai-Coconut-Beach-Resort; Kapaa (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hotel Discounts

Tuition Reimbursement

Paid Time Off

401K Match

Pet Insurance

Job summary

Sheraton Kauai Coconut Beach Resort in Kauai, Hawaii, is seeking a friendly Greeter/Cashier to welcome guests, assist with inquiries, and handle cashiering duties at check-in/check-out. The role emphasizes excellent customer service, accurate cash handling, and collaboration with other departments to ensure seamless guest experiences.

The position requires strong English communication, high energy, and the ability to multitask in a fast-paced setting, with flexible weekend/holiday schedules and

Qualifications

• Excellent customer service skills.
• Strong communication skills.
• Read, write and speak English fluently.
• High energy and enthusiasm.
• Ability to multitask in a fast-paced environment.
• Strong attention to detail.
• Experience with cash handling and point-of-sale systems.
• High School diploma or equivalent.
• Ability to work flexible schedules, including weekends and holidays.

Responsibilities

• Welcome guests with a warm and friendly demeanor, creating a positive and inviting atmosphere
• Provide exceptional customer service, answering inquiries, and assisting guests with their needs
• Efficiently handle cash transactions, ensuring accuracy and compliance with company procedures
• Maintain a clean and organized work area, including the cashier station and lobby
• Collaborate with other departments to ensure seamless guest experiences
• Offer suggestions and recommendations for nearby attractions, dining options, and activities
• Demonstrate a proactive approach in resolving guest issues or concerns
• Uphold the hotel/resort's brand standards and contribute to a positive team culture

Skills

Customer service

Communication

English fluency

Multitasking

Attention to detail

Cash handling

High energy

Flexible schedule

Education

High School diploma

Tools

POS systems

Job description

Sheraton Kauai Coconut Beach Resort in Kauai, Hawaii, is seeking a friendly Greeter/Cashier to welcome guests, assist with inquiries, and handle cashiering duties at check-in/check-out. The role emphasizes excellent customer service, accurate cash handling, and collaboration with other departments to ensure seamless guest experiences.

The position requires strong English communication, high energy, and the ability to multitask in a fast-paced setting, with flexible weekend/holiday schedules and