Guest Services Front Desk — Yosemite Hospitality

CoolWorks.com - Jobs in Great Places; Groveland (CA); On-site; USD 52,349,000 - 63,370,000; Full time

Benefits offered by this job

Sick pay

Healthcare benefits

401K with company match

Fixed schedule with days off

Lodge housing available

Job summary

CoolWorks.com listing for a Front Desk Attendant role near Yosemite National Park offers a hands-on hospitality opportunity in a remote, nature-filled setting. The position emphasizes guest service, problem solving, and career growth within a lodge environment.

Expect a competitive benefits package (healthcare, 401K with company match, sick pay) and a regular schedule. Prior front desk or guest service experience is preferred, with familiarity with Opera Cloud a plus.

Qualifications

• High School Diploma or GED; college degree a plus.
• Minimum one-year prior work experience in Front Desk or other customer service; hospitality preferred.
• Experience living/working in rural/remote environment preferred.

Responsibilities

• Provide our guests with respect, compassion, and the best in service.
• Excellent written, verbal, and computer skills.
• Assist guest switch requests and/or complaints.
• Handle check-ins/check-outs and issue room keys for lost/locked out guests.
• Post charges to the Opera Cloud PMS.
• Handle lost and found items according to guidelines.
• Complete shift checklists and reports.
• Communicate professionally with staff and management.
• Support team members and interns while fostering a positive work environment.
• Work safely and adhere to PPE requirements.

Skills

Guest service

Front desk

Reservations

PMS

Communication

Teamwork

Detail orientation

Education

High School Diploma or GED

College degree a plus

Tools

Opera Cloud

Job description

CoolWorks.com listing for a Front Desk Attendant role near Yosemite National Park offers a hands-on hospitality opportunity in a remote, nature-filled setting. The position emphasizes guest service, problem solving, and career growth within a lodge environment.

Expect a competitive benefits package (healthcare, 401K with company match, sick pay) and a regular schedule. Prior front desk or guest service experience is preferred, with familiarity with Opera Cloud a plus.