Guest Services Expert — Yosemite Front Desk

Delaware North; Fish Camp (CA); On-site; USD 54,443,000 - 57,308,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Paid parental bonding leave

Tuition or certification reimbursement

Weekly pay

Free shift meal

Commuter bonus

Employee discounts

Access to guest recreation equipment

Training and internal mobility

Job summary

Delaware North Parks and Resorts is hiring Front Desk Clerks for Tenaya Lodge at Yosemite in Fish Camp, CA. Join a customer-service focused team and make a great impression with guests in a beautiful Yosemite area setting.

Pay ranges from $19 to $20 per hour. The company offers health, dental, and vision insurance, 401(k) with match, paid vacation and holidays, and weekly pay, among other benefits.

Qualifications

• Minimum of 6 months of front desk experience or 1 year of customer service experience required.

Responsibilities

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed.
• Manage cash and credit card transactions while keeping accurate paperwork.
• Resolve small guest issues immediately, delivering items to guests as needed.
• Monitor and balance the daily figures, post room and tax charges on guest accounts.

Job description

Delaware North Parks and Resorts is hiring Front Desk Clerks for Tenaya Lodge at Yosemite in Fish Camp, CA. Join a customer-service focused team and make a great impression with guests in a beautiful Yosemite area setting.

Pay ranges from $19 to $20 per hour. The company offers health, dental, and vision insurance, 401(k) with match, paid vacation and holidays, and weekly pay, among other benefits.