Front Desk Supervisor – Yosemite Resort | Growth & Perks

Delaware North; Fish Camp (CA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid vacation and holidays

Paid parental bonding leave

Tuition or certification reimbursement

Weekly pay

Free shift meal

Commuter bonus

Employee discounts – 20% food and 30%/

Access to guest recreation equipment

Training and development

Opportunity to work at other locations

Job summary

Delaware North Parks and Resorts at Tenaya Lodge in Fish Camp, California, is seeking a full-time Hotel Front Desk Supervisor to lead the front desk team and deliver exceptional guest service. The role includes supervising operations, scheduling staff, and ensuring quality standards.

Pay is $22.00 per hour with comprehensive benefits and growth opportunities across the company’s locations nationwide.

Qualifications

• Minimum age 18 years.
• At least 3 years in hospitality; front desk experience preferred.
• Prior supervisory experience preferred.
• Must have a valid driver’s license.
• Fluency in English, both written and spoken.

Responsibilities

• Train and supervise the front desk team to meet quality standards, deadlines and procedures.
• Provide guidance on handling difficult problems and escalated guest complaints.
• Implement policies, procedures and service standards with management.
• Prepare and issue work schedules and duty assignments for staff.
• Handle cash and maintain records for inventory and orders.

Skills

Front desk supervision

Hospitality experience

Customer service

English fluency

Tools

MS Office

Property management system

Job description

Delaware North Parks and Resorts at Tenaya Lodge in Fish Camp, California, is seeking a full-time Hotel Front Desk Supervisor to lead the front desk team and deliver exceptional guest service. The role includes supervising operations, scheduling staff, and ensuring quality standards.

Pay is $22.00 per hour with comprehensive benefits and growth opportunities across the company’s locations nationwide.