Guest Services Front Desk Specialist

Sundial Beach Resort & Spa; Sanibel (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401k with company match

Dining and travel discounts

Paid tolls

Job summary

Sundial Beach Resort & Spa in Sanibel, FL is seeking a Front Desk Representative for a full-time, on-site role. The ideal candidate has flexible availability and excellent customer service skills, with the ability to work in a fast-paced environment and provide professional guest interactions.

Responsibilities include efficient registration and check-out, proper billing procedures, using property management systems, and delivering concierge services with strong local knowledge of dining and

Qualifications

• Organizational skills.
• Communication skills.
• Computer skills.
• Must be familiar with the city and attractions.
• Initiative and creative problem solving skills.

Responsibilities

• Efficiently registers and check-out to all guests.
• Follows proper billing and cash handling procedures.
• Displays high level competency in the property management systems.
• Interacts with guests in a professional, ethical, and customer service driven manner.
• Follows the proper work environment procedures.
• Provides professional and thorough communication to ensure guest satisfaction.
• Provides excellent concierge services with knowledge of local dining and recreation.

Skills

Organizational Skills

Communication Skills

Computer Skills

Familiar with the city and attractions

Initiative & problem solving

Job description

Sundial Beach Resort & Spa in Sanibel, FL is seeking a Front Desk Representative for a full-time, on-site role. The ideal candidate has flexible availability and excellent customer service skills, with the ability to work in a fast-paced environment and provide professional guest interactions.

Responsibilities include efficient registration and check-out, proper billing procedures, using property management systems, and delivering concierge services with strong local knowledge of dining and