Front Desk Agent

Sundial Resort; Sanibel (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Tuition Reimbursement

401k with company match

Dining Discounts

Travel Discounts

Paid Tolls

Job summary

Sundial Beach Resort & Spa in Sanibel, FL is seeking a Front Desk Representative to greet guests, handle check-in/check-out, and provide exceptional service in a fast-paced environment. The role is on-site at the Sundial resort and requires flexible availability.

Ideal candidates will have strong communication, organizational, and computer skills, with knowledge of local dining and recreation. Flexible availability and the ability to work with minimal supervision are essential.

Qualifications

• Excellent customer service skills are mandatory and applicants must have the desire to satisfy others in a fast-paced environment.
• Candidates must display good judgement, follow directions thoroughly and work with minimal supervision.

Responsibilities

• Efficiently registers and check-out to all guests.
• Follows proper billing and cash handling procedures.
• Displays high level competency in the property management systems.
• Interacts with guests in a professional, ethical, and customer service driven manner.
• Follows the proper work environment procedures.
• Provides professional and thorough communication to ensure guest satisfaction.
• Provides excellent concierge services with knowledge of local dining and recreation.
• Answers all phones in a professional and courteous manner.
• Other duties as assigned by Management.

Skills

Organizational Skills

Communication Skills

Computer Skills

Familiar with city and attractions

Initiative and creative problem Solv.

Job description

Job Category : Front Office & Guest Services

Requisition Number : FRONT002381

• Posted : October 16, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Sanibel, FL 33957, USA

Description

The TropicalSundial Beach Resort & Spais currently seeking aFront Desk Representative.The ideal candidate for this position must have flexible availability. Excellent customer service skills are mandatory and applicants must have the desire to satisfy others in a fast-paced environment. Candidates must display good judgement, follow directions thoroughly and work with minimal supervision.

Primary Responsibilities:

• Efficiently registers and check-out to all guests.
• Follows proper billing and cash handling procedures.
• Displays high level competency in the property management systems.
• Interacts with guests in a manner that is professional, ethical, and customer service driven.
• Follows the proper work environment procedures.
• Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction.
• Provides excellent concierge services to guests by having a high level of knowledge of dining and recreational opportunities in the surrounding areas.
• Answers all phones in a professional and courteous manner.
• Other duties as assigned by Management.

Required Skills:

• Organizational Skills.
• Communication Skills.
• Computer Skills.
• Must be familiar with the city and the attractions that it offers.
• Initiative and creative problem solving skills.

Our compensation package includesPTO,Medical, Dental, Vision, Life insurance, Tuition Reimbursement, 401k with company match, dining and travel discounts and paid tolls for Sanibel & Cape Coral!

TheSundial Beach Resort & Spais managed byColumbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE.All applicants will be required to submit to a background check prior to employment.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.