Resort Front Desk & Reservations Pro - Part-Time

Exitmcr; Sanibel (FL); On-site; USD 28,000 - 34,000; Part time

Job summary

Gulf Coast Property Management is seeking a Front Office Hero for Sandalfoot Resort on Sanibel Island. This part-time role supports reservations, guest services, and on-site operations, delivering an exceptional guest experience.

You will handle inquiries by phone, email, and in person, confirm bookings, coordinate with managers, maintenance, and cleaning teams, and maintain accurate records while seeking upsell opportunities.

Qualifications

• 2+ years of proven experience in Hospitality, Customer Service, or Reservation Management.
• Florida driver's license with clean driving record.
• Proficient in Microsoft Office and basic PM software tools.

Responsibilities

• Respond promptly to reservation inquiries via phone, email, and in person.
• Confirm guest reservations and coordinate availability with managers.
• Maintain accurate records of reservations and work orders; upsell services.
• Coordinate tasks with property managers, maintenance, and cleaning staff.
• Provide exceptional guest service and resolve issues promptly.

Skills

Hospitality experience

Customer service

Reservation management

Communication skills

Phone handling

Tools

Microsoft Office

Streamline (PM software)

Job description

Gulf Coast Property Management is seeking a Front Office Hero for Sandalfoot Resort on Sanibel Island. This part-time role supports reservations, guest services, and on-site operations, delivering an exceptional guest experience.

You will handle inquiries by phone, email, and in person, confirm bookings, coordinate with managers, maintenance, and cleaning teams, and maintain accurate records while seeking upsell opportunities.