Guest Services & Front Desk – RV Park (25% Discount)

KCN Campgrounds; Lafayette, Northern (LA, KY); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

RV site with utilities

Store discount 25%

Propane at cost

Free laundry

All hours paid

Job summary

KCN Campgrounds in Lafayette, LA is seeking a front desk associate to welcome guests, manage registrations, and support store operations. You will provide friendly, efficient service at the front desk and assist with daily tasks to ensure a smooth guest experience.

The role emphasizes superior guest relations, accurate money handling, and promotion of KOA amenities. Team members wear a KOA uniform and contribute to a welcoming campground environment.

Qualifications

• Hear and speak the English language fluently.
• Knowledge of computer and cash register operation.
• Ability to work nights, weekends, and holidays.
• Excellent customer services skills.
• Ability to maintain confidentiality.

Responsibilities

• Provide superior guest service over the phone and in person.
• Greet guests with a positive attitude and proper KOA uniform and nametag.
• Handle guest issues with respect by listening and acknowledging concerns.
• Follow KOA guidelines for registrations, reservations, store sales and refunds.
• Properly use cash register and front desk equipment.
• Assist with stocking, cleaning, and other duties as assigned.

Skills

English fluency

Cash register operation

Customer service

Confidentiality

Computer skills

Job description

KCN Campgrounds in Lafayette, LA is seeking a front desk associate to welcome guests, manage registrations, and support store operations. You will provide friendly, efficient service at the front desk and assist with daily tasks to ensure a smooth guest experience.

The role emphasizes superior guest relations, accurate money handling, and promotion of KOA amenities. Team members wear a KOA uniform and contribute to a welcoming campground environment.