Guest Services Front Desk Agent | Flexible Shifts

Spire Hospitality LLC; Denver (CO); Hybrid; USD 26.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Dental benefits

Vision benefits

401K matching

Paid time off

Hotel discounts

Zusammenfassung

Spire Hospitality, LLC is seeking a friendly Front Desk Associate in Denver, CO to deliver best-in-class guest service. You will check guests in/out, answer calls, and respond promptly to requests using MS Outlook, Word and Excel.

Familiarity with FOSSE PMS is a plus, and prior hotel front desk experience is preferred. We offer a comprehensive benefits package with medical/dental/vision, 401(k) matching, paid time off, and generous hotel discounts.

Qualifikationen

• High school diploma or its equivalent.
• One year of Front Desk experience in hotels preferred.
• One year of experience working in customer service or a guest-facing role required.
• Confident utilizing MS Outlook, Word, and Excel.

Aufgaben

• Provide our guests with the best-in-class service while being engaging, and thoughtful.
• Ensure timely response to guest questions and requests.
• Check-in and check-out guests efficiently.
• Promptly and professionally answer incoming phone calls.
• Resolve guest concerns with attentive service recovery.
• Hourly wage: $19.29 - $19.50.

Kenntnisse

Front desk experience

Customer service

MS Outlook

MS Word

MS Excel

FOSSE PMS

Ausbildung

High school diploma or equivalent

Tools

FOSSE PMS

Jobbeschreibung

Spire Hospitality, LLC is seeking a friendly Front Desk Associate in Denver, CO to deliver best-in-class guest service. You will check guests in/out, answer calls, and respond promptly to requests using MS Outlook, Word and Excel.

Familiarity with FOSSE PMS is a plus, and prior hotel front desk experience is preferred. We offer a comprehensive benefits package with medical/dental/vision, 401(k) matching, paid time off, and generous hotel discounts.