Guest Services & Event Staff – Flexible Hours

Oak View Group; Ralston (NE); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

401(k) Savings Plan

401(k) matching

Job summary

Oak View Group is hiring for Guest Services Event Staff at The Liberty First Credit Union Arena in Ralston, Nebraska. The role supports guest experience through ushering, ticket scanning, concourse assistance, and greeting fans to ensure a safe, fun environment.

The position offers an hourly rate of $15.00-$16.00 and part-time benefits including a 401(k) savings plan and matching. Open until November 6, 2026, with weekend/home-game availability expected.

Qualifications

• 6+ months of previous experience in a hospitality or entertainment environment is preferred.
• You must love working with and helping people.
• Ability to stand for long periods of time.
• You must be able to maintain a positive attitude while handling difficult situations.
• Flexible schedule: Availability to work most home basketball games; weekend availability is needed.

Responsibilities

• Prepare your assigned section for guests; this could include wiping down seats, looking for potential hazards, and reporting any issues to a supervisor.
• When gates open, welcome our fans with a great smile and helpful attitude.
• Scan event tickets, ensuring that the proper ticket is being used to gain entry.
• Assist fans in locating their ticketed seats.
• Being alert and proactive to potential hazards and reporting incidents when they occur.
• Monitor your assigned area for issues and opportunities to make lasting memories for our fans.
• Respond to all guest concerns/complaints promptly and in a professional manner.
• Assist guests in ADA-accessible seating sections.
• Enforce all building policies and procedures to ensure a safe environment for all guests.
• Manage the foot traffic flow of large crowds.
• Check identification of guests to verify age requirements for purchase of alcohol.
• Be knowledgeable about the venue's emergency evacuation plan in order to safely assist guests during the unlikely event of an emergency.

Skills

Customer service

Stand for long periods

Positive attitude under pressure

Flexible schedule

Education

High School Diploma or GED

Job description

Oak View Group is hiring for Guest Services Event Staff at The Liberty First Credit Union Arena in Ralston, Nebraska. The role supports guest experience through ushering, ticket scanning, concourse assistance, and greeting fans to ensure a safe, fun environment.

The position offers an hourly rate of $15.00-$16.00 and part-time benefits including a 401(k) savings plan and matching. Open until November 6, 2026, with weekend/home-game availability expected.