Arena Guest Services Ambassador

Oak View Group; Casper (WY); On-site; USD 19,000 - 21,000; Part time

Benefits offered by this job

401(k) Savings Plan and 401(k)Matching

Job summary

Oak View Group at the Ford Wyoming Center in Casper, WY seeks friendly Guest Services Event Staff for part-time roles. You will usher, scan tickets, assist fans with seating and information, and help maintain a safe, welcoming environment while creating memorable experiences for guests at events.

This position pays an hourly rate of $14.00–$15.00 and offers benefits for part-time staff. Weekend availability and a flexible schedule are needed to support home basketball games and other events.

Qualifications

• 6+ months of experience in hospitality or entertainment preferred.
• High School Diploma or GED preferred.
• Must love working with and helping people.
• Ability to stand for long periods and stay positive.
• Flexible schedule with weekend availability on home games.

Responsibilities

• Prepare assigned section for guests and report hazards.
• Greet fans at gates with a smile and helpful attitude.
• Scan event tickets and verify entry.
• Assist guests in locating seating.
• Monitor areas for hazards and incidents.
• Respond to guest concerns professionally.
• Assist guests in ADA seating sections.
• Enforce building policies for safety.
• Support crowd flow during events.
• Check IDs for alcohol age requirements.
• Know evacuation plan and assist guests in emergencies.

Skills

Customer service

Stamina

Positive attitude

Flexibility

Team player

Education

High School Diploma or GED

Job description

Oak View Group at the Ford Wyoming Center in Casper, WY seeks friendly Guest Services Event Staff for part-time roles. You will usher, scan tickets, assist fans with seating and information, and help maintain a safe, welcoming environment while creating memorable experiences for guests at events.

This position pays an hourly rate of $14.00–$15.00 and offers benefits for part-time staff. Weekend availability and a flexible schedule are needed to support home basketball games and other events.