Guest Services Door Attendant & Concierge

Parking Management Company, LLC; Louisville (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Benefits — Medical, vision, and

401K — Upon eligibility

Life insurance and critical illness

Bonus opportunities

Tuition assistance — Up to $5,250/year

Paid time off

Paid training

Perks at Work — nationwide discounts

Military friendly employer

Job summary

Parking Management Company, LLC is seeking a Door Attendant to provide exceptional guest service, assist with luggage, and coordinate transportation for arrivals and departures. You will support the front desk and valet teams while maintaining a welcoming, professional atmosphere.

Responsibilities include greeting guests, handling luggage transfers, assisting during check-in/out, and responding to guest requests with a proactive, customer-focused approach.

Qualifications

• A high school diploma or GED is required; experience in parking, hospitality, or similar customer service is beneficial.
• A valid driver’s license and reliable transportation are required; must pass and maintain background checks.

Responsibilities

• Assist guests with luggage handling and aid during check-in/check-out for a welcoming experience.
• Support guest requests and concierge needs with recommendations and deliveries.
• Keep lobby and bell stand clean, organized, and welcoming; maintain luggage carts and equipment.
• Uphold safety and security by following procedures for belongings and assisting during emergencies.
• Attend staff meetings and complete training modules as needed.

Skills

Guest service

Luggage handling

Communication

Professionalism

Education

High school diploma or GED

Job description

Parking Management Company, LLC is seeking a Door Attendant to provide exceptional guest service, assist with luggage, and coordinate transportation for arrivals and departures. You will support the front desk and valet teams while maintaining a welcoming, professional atmosphere.

Responsibilities include greeting guests, handling luggage transfers, assisting during check-in/out, and responding to guest requests with a proactive, customer-focused approach.