Guest Services Dispatcher: Housekeeping & Scheduling

Coushatta Casino Resort; Louisiana; In loco; USD 26.000 - 38.000; Tempo pieno

Descrizione del lavoro

Coushatta Casino Resort in Louisiana seeks a guest services professional to answer calls, dispatch housekeeping, and coordinate cleaning needs while anticipating guest expectations. You will monitor dispatch radios, assist with check-outs, and ensure timely preparation of rooms.

Ideal candidates are highly organized, with strong communication and interpersonal skills, computer literacy including Ten Key, and the ability to work collaboratively in a fast-paced hospitality environment.

Competenze

• Ten Key and computer literate in appropriate software and systems.
• Strong organizational, interpersonal and communication skills required.

Mansioni

• Answer and respond to guest calls and dispatch housekeeping personnel to areas needing cleaning.
• Coordinate housekeeping to provide guests with anticipatory service.
• Monitor dispatch radio and refer calls to appropriate parties.
• Monitor computer for check-outs and rooms ready for inspection.
• Assign keys, radios, and other equipment for personnel assignments.

Conoscenze

Ten Key

Computer literacy

Organizational skills

Interpersonal skills

Communication skills

Strumenti

Housekeeping software

Descrizione del lavoro

Coushatta Casino Resort in Louisiana seeks a guest services professional to answer calls, dispatch housekeeping, and coordinate cleaning needs while anticipating guest expectations. You will monitor dispatch radios, assist with check-outs, and ensure timely preparation of rooms.

Ideal candidates are highly organized, with strong communication and interpersonal skills, computer literacy including Ten Key, and the ability to work collaboratively in a fast-paced hospitality environment.