Guest Services Coordinator - PT - Vanderbilt Beach & Harbour Club

Sunstream Hotels & Resorts Llc; Naples (FL); On-site; USD 21,000 - 30,000; Part time

Job summary

Sunstream Hotels & Resorts Llc is seeking a part-time Front Desk/Guest Services Associate in Naples, FL to warmly greet guests, handle reservations, and register guests accurately.

You will be responsible for guest settlement at check-out, presenting information clearly to guests and coworkers, and maintaining a high standard of service during all interactions. Weekend and holiday availability is required.

Qualifications

• Previous guest/customer service and cash handling experience required.
• Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence.
• Must be available days, weekends, and holidays.
• Must be able to speak, read and write in English; Bilingual a plus

Responsibilities

• Take reservations, greet and register guests, and provide outstanding guest service during their stay.
• Settle the guest’s account upon completion of their stay.
• Provide accurate information to guests, coworkers and visitors.

Skills

Guest service

Cash handling

Registration

Communication

Job description

Responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. This position requires friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors.The schedule for this PT position is Sundays and Mondays, 9am to 5pm.Previous guest/customer service and cash handling experience requiredStrong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellenceMust be available days, weekends, and holidaysMust be able to speak, read and write in English; Bilingual a plus