Guest Services Coordinator - PT - Vanderbilt Beach & Harbour Club

Sunstream Hotels & Resorts; Naples (FL); On-site; USD 17,000 - 28,000; Part time

Job summary

Sunstream Hotels & Resorts in Naples, FL invites applications for a part-time Front Desk Associate at Vanderbilt Beach & Harbour Club. You will check guests in and out, greet guests, and ensure smooth registration during their stay.

This role requires friendly, efficient service, accurate guest account settlement at checkout, and the ability to share information clearly with guests and colleagues. Shifts are Sundays and Mondays, 9am–5pm, and English fluency is required; bilingual skills are a

Qualifications

• Previous guest/customer service and cash handling experience required
• Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence
• Must be available days, weekends, and holidays
• Must be able to speak, read and write in English; bilingual a plus

Responsibilities

• Take reservations, greet and register guests, and ensure accurate account settlement during checkout
• Provide outstanding guest service during guests' stay
• Settle guest accounts upon completion of their stay
• Schedule Sundays and Mondays, 9am–5pm

Job description

Job Details: Job Location: VANDERBILT BEACH & HARBOUR CLUB - Naples, FL 34108, Job Category: Hospitality - Hotel, Responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest’s account upon completion of their stay. This position requires friendly, efficient registration, guest settlement, and the ability to provide accurate information to guests, co-workers and visitors.

The schedule for this PT position is Sundays and Mondays, 9am to 5pm.

Qualifications:

• Previous guest/customer service and cash handling experience required
• Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence
• Must be available days, weekends, and holidays
• Must be able to speak, read and write in English; Bilingual a plus