Guest Services Coordinator

THE BREAKERS PALM BEACH; Town of Florida (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

The Breakers Palm Beach in Florida is seeking a Guest Services Coordinator to create memorable experiences for guests while coordinating with Valet and Bell Services. The role requires energy and flexibility in a fast-paced environment, greeting guests, handling valet requests, and ensuring smooth service.

You will manage house car services, assist with luggage and group deliveries, and ensure accurate daily revenue posting from the Valet Desk.

Qualifications

• High School Diploma or equivalent.
• 1-2 years of customer service experience.
• Excellent verbal and written communication skills.
• Strong organizational ability and computer proficiency.
• Florida Drivers License.
• Full schedule flexibility including weekends and holidays.

Responsibilities

• Greet guests at the Valet Desk and fulfill valet requests.
• Manage house car services.
• Collect payments and ensure accurate daily revenue posting.
• Manage bellman tasks and efficiently deliver luggage to guest rooms.
• Organize and execute group deliveries.
• Store luggage in the Main Hotel Lobby.

Skills

Customer service

Communication skills

Organizational skills

Computer proficiency

Florida Driver's License

Flexible schedule

Education

High School Diploma or equivalent

Job description

Current job opportunities are posted here as they become available.

Job Summary

The Guest Services Coordinator is responsible for creating memorable experiences for our guests while working with our Valet and Bell Services team. This position requires a high level of energy and flexibility to work in a fast-paced environment. The Coordinator greets guests, fulfills valet requests, collects payments, manages house car services, and ensures accurate daily revenue posting from the Valet Desk. Additionally, the Coordinator manages bellman tasks, efficiently delivers luggage to guest rooms, organizes group deliveries, and stores luggage in the Main Hotel Lobby.

Qualifications

• High School Diploma or equivalent
• 1-2 years of customer service experience
• Excellent verbal and written communication skills
• Strong organizational ability and computer proficiency
• Florida Drivers License
• Full schedule flexibility including weekends and holidays

Responsibilities

• Greet guests at the Valet Desk and fulfill valet requests
• Manage house car services
• Collect payments and ensure accurate daily revenue posting
• Manage bellman tasks and efficiently deliver luggage to guest rooms
• Organize and execute group deliveries
• Store luggage in the Main Hotel Lobby