Guest Services Coordinator - Front Desk

United States Digital Space LLC; Dennis Township (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Paid time off

Job summary

Equity Lifestyle Properties (ELS) in Ocean View, New Jersey, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences. You will be the first point of contact, handling inquiries in person and by phone while maintaining a welcoming atmosphere.

The role involves payments processing, running reports, coordinating with the Property Manager, and ensuring office efficiency. A high standard of customer service and reliable, detail-oriented work are essential.

Qualifications

• 1+ years of customer service experience.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and assist guests and residents in person and by phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Collaborate with the Property Manager and communicate inquiries promptly.
• Prioritize customer satisfaction and resolve conflicts.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity Lifestyle Properties (ELS) in Ocean View, New Jersey, is seeking a Front Desk Clerk to deliver exceptional guest and resident experiences. You will be the first point of contact, handling inquiries in person and by phone while maintaining a welcoming atmosphere.

The role involves payments processing, running reports, coordinating with the Property Manager, and ensuring office efficiency. A high standard of customer service and reliable, detail-oriented work are essential.