Guest Experience Specialist (Front Desk)

Equity LifeStyle Properties; Alpine Lake (WV); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties (ELS) in Corinth, NY is hiring a Front Desk Clerk to deliver exceptional guest and resident service. You will act as the property liaison, process payments, and coordinate with the Property Manager to address inquiries promptly.

The ideal candidate has a high school diploma, 1+ years in customer service, strong organizational skills, attention to detail, and the ability to learn new systems.

Qualifications

• High school diploma or equivalent experience.
• 1+ years of experience in customer service with exceptional customer service skills.
• Strong organizational skills and meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties (ELS) in Corinth, NY is hiring a Front Desk Clerk to deliver exceptional guest and resident service. You will act as the property liaison, process payments, and coordinate with the Property Manager to address inquiries promptly.

The ideal candidate has a high school diploma, 1+ years in customer service, strong organizational skills, attention to detail, and the ability to learn new systems.