Guest Experience Specialist - Front Desk

Equity LifeStyle Properties; Spring Gulch (MT); On-site; USD 30,000 - 38,000; Full time

Job summary

Equity LifeStyle Properties (NYSE: ELS) is hiring for the Front Desk Clerk position at our New Holland, Pennsylvania location. You will serve as the property liaison, assisting guests and residents with information both in person and over the phone, and you will help maintain efficient office operations.

The ideal candidate has a high school diploma or equivalent and at least 1 year of customer service experience, with strong organizational skills and a keen eye for detail, plus computer

Qualifications

• 1+ years of customer service experience.
• Strong organizational skills with meticulous attention to detail.
• Computer literacy and the ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.
• Store Sales.
• Assist with activities/events
• Engage with guests encouraging return visits
• Store inventory, organization, cleanliness

Skills

Customer service experience

Organizational skills

Attention to detail

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties (NYSE: ELS) is hiring for the Front Desk Clerk position at our New Holland, Pennsylvania location. You will serve as the property liaison, assisting guests and residents with information both in person and over the phone, and you will help maintain efficient office operations.

The ideal candidate has a high school diploma or equivalent and at least 1 year of customer service experience, with strong organizational skills and a keen eye for detail, plus computer