Guest Services Coordinator

Eric Fisher Academy; Wichita (KS); Hybrid; USD 15,000 - 21,000; Part time

Benefits offered by this job

Energetic environment

Fun perks

High standards

Cool workplace

Job summary

Eric Fisher Academy in Wichita, KS is seeking a part-time Front Desk Assistant to provide legendary customer service, schedule appointments, answer phones, and check guests in and out for salon services. Starting wage is $13.00 per hour, depending on qualifications and experience.

The ideal candidate is friendly, outgoing, reliable, detail-oriented, with strong communication skills, and a passion for the beauty industry. Flexibility and a professional appearance are important.

Qualifications

• Strong customer service skills and positive guest relations.
• Clear communication with guests, students and staff.
• Friendly, upbeat, and professional demeanor with guests and students.
• Attention to detail in daily reception tasks.
• Ability to read, write and communicate clearly in English.

Responsibilities

• Schedule appointments and manage front desk activities.
• Answer phones and assist guests efficiently.
• Check guests in and out for salon services.
• Assist with retail sales and product recommendations.
• Provide legendary customer service to guests and students.

Skills

Strong customer service

Strong communication

Friendly and professional

Attention to detail

English proficiency

Team player

Flexible availability

Job description

Description

Duties include scheduling appointments, answering phones, checking guests in and out for salon services, assisting with retail sales, and legendary customer service. This will be a part-time position with a starting hourly wage of $13.00 hour, depending on qualifications and experience.

If you are:

• Friendly
• Outgoing
• Detailed
• Reliable
• Love to work with the public
• A problem solver
• Have flexible availability
• With a strong work ethic

We offer:

• An energetic, trendy environment
• Lots of fun perks
• A high standard of excellence
• A really cool place to work!

Requirements

Job Qualifications:

• Strong customer service skills and positive guest relations
• Strong communication skills
• Friendly, upbeat, and professional with guests and students
• Passion and interest in the beauty industry
• Takes pride in personal presentation
• Strong attention to detail
• Ability to stand and walk for a long period of time
• Ability to read, write and communicate clearly in English
• Ability to use all general office equipment, including a computer

Essential Functions:

• Regular, reliable attendance
• Always look the part of a beauty professional: hair styled, makeup applied (if applicable), stylish clothing. Represent the Academy in a professional, stylish manner.
• Support a dynamic, upbeat, enthusiastic atmosphere where learning is fun and all students are supported equally.
• Learn and follow through with the stated Mission, Vision, Core Values and Strategic Vision of Eric Fisher Academy, in accordance with the policies as stated in the Student Catalog, and in compliance with Federal, State, and Local government regulations.
• Open honest communication with an upbeat, positive attitude
• Maintain high standards for the Academy
• Follow State Board of Cosmetology Rules and Regulations
• Maintain a professional rapport with EFA students
• Be a team player

Physical Requirements:

• Prolonged periods of standing and walking
• Ability to lift and extend arms at shoulder level