Guest Services Concierge — Front Desk & VIP Welcomes

schultehotelcareers; Nashville (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Telemedicine and Mental Health care

Health Insurance options

401k Plan + Company Match

Parental Leave

PTO

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on event tickets

Job summary

Schulte Hospitality Group in Nashville is seeking a friendly Guest Service Representative to greet guests, assist with check-ins, answer inquiries, and handle special requests with a welcoming demeanor. You will join a team that values service, growth, and a comprehensive benefits package.

The role requires at least one year in front desk operations, solid communication, cash handling, and computer skills. A proactive, guest-focused approach and reliability are essential to thrive in this

Qualifications

• Minimum of one (1) year in Front Desk Operations.
• In-depth knowledge of front desk operations.
• Strong communication and guest service skills.

Responsibilities

• Greets guests on arrival and assists with check-in.
• Answers phone calls and directs questions as needed.
• Maintains front desk area in a clean, organized manner.
• Handles guest inquiries and requests with a proactive attitude.
• Performs cash handling and banking duties in accordance with procedures.

Skills

Customer Service

Cash Handling

Communication

Time Management

Problem Solving

Education

High School Diploma

Tools

PMS

Job description

Schulte Hospitality Group in Nashville is seeking a friendly Guest Service Representative to greet guests, assist with check-ins, answer inquiries, and handle special requests with a welcoming demeanor. You will join a team that values service, growth, and a comprehensive benefits package.

The role requires at least one year in front desk operations, solid communication, cash handling, and computer skills. A proactive, guest-focused approach and reliability are essential to thrive in this