Front Desk & Guest Services Associate

Equity LifeStyle Properties, Inc.; Baldwins Crossing (CT); On-site; USD 32,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) employer match

Paid vacations, holidays, and sicktime

Job summary

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona, is seeking a Front Desk Clerk to deliver outstanding guest and resident experiences.

You will be the first point of contact, answering questions in person and by phone, and helping with daily office duties. The role requires a high school diploma and at least one year of customer service experience, strong organizational skills, and computer literacy.

Qualifications

• High school diploma or equivalent.
• 1+ year of experience in customer service.
• Strong organizational skills and attention to detail.
• Computer literacy and ability to learn new systems.

Responsibilities

• Act as the property liaison and provide guests and residents with information, responding to questions in person and over the phone.
• Process payments and deposits.
• Run reports and submit maintenance request forms to ensure office efficiency.
• Partner with your Property Manager and communicate frequently to address inquiries in a timely and professional manner.
• Prioritize customer satisfaction, address conflicts and solve problems promptly.

Skills

Customer service

Organizational skills

Computer literacy

Education

High school diploma or equivalent

Job description

Equity LifeStyle Properties, Inc. in Cottonwood, Arizona, is seeking a Front Desk Clerk to deliver outstanding guest and resident experiences.

You will be the first point of contact, answering questions in person and by phone, and helping with daily office duties. The role requires a high school diploma and at least one year of customer service experience, strong organizational skills, and computer literacy.