Guest Services Concierge - Front Desk & Info

Cosmotek College; Bemidji, Northern (MN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Administrative Receptionist at Legends Global/The Sanford Center welcomes guests and guides them to requested locations, maintaining a professional image. You will interact with employees, patrons, and vendors regarding amenities, policies, and procedures to support smooth operations.

Responsibilities include meet-and-greet, answering questions, providing directions, handling tickets, data entry support, and escalating complex issues to Guest Services.

Qualifications

• High school diploma or GED, some college coursework preferred.
• Excellent communication and interpersonal skills.
• Ability to handle guest inquiries and provide directions.
• Reliable, flexible with a varied schedule.

Responsibilities

• Greet guests and direct them to locations within the facility.
• Answer questions and inform guests about amenities and services.
• Resolve guest concerns and follow up to ensure satisfaction.
• Assist with data entry and outgoing calls as needed.

Skills

Customer service

Communication skills

Interpersonal skills

Multitasking

Education

High school diploma or GED

Some college coursework

Job description

The Administrative Receptionist at Legends Global/The Sanford Center welcomes guests and guides them to requested locations, maintaining a professional image. You will interact with employees, patrons, and vendors regarding amenities, policies, and procedures to support smooth operations.

Responsibilities include meet-and-greet, answering questions, providing directions, handling tickets, data entry support, and escalating complex issues to Guest Services.