Guest Services Concierge - Front Desk (Flexible Schedule)

Crescent Hotels & Resorts; Tulsa (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel chain in Tulsa is seeking a Guest Services Agent to provide outstanding customer service. Responsibilities include registering and checking out guests, assisting with payment transactions, and addressing guest inquiries. Ideal candidates should have a flexible schedule and previous hotel experience. This role offers opportunities to enhance guest satisfaction and promote hotel services.

Qualifications

• Flexible schedule 7 days a week required.
• Previous experience in a full-service hotel preferred.

Responsibilities

• Greet guests and complete the registration process.
• Assist guests with check-out and handle payments.
• Demonstrate knowledge of hotel services and local area.
• Use up-selling techniques to maximize room occupancy.
• Respond to guest inquiries and resolve issues.

Skills

Customer service skills

Cash handling

Problem-solving

Flexibility

Job description

A leading hotel chain in Tulsa is seeking a Guest Services Agent to provide outstanding customer service. Responsibilities include registering and checking out guests, assisting with payment transactions, and addressing guest inquiries. Ideal candidates should have a flexible schedule and previous hotel experience. This role offers opportunities to enhance guest satisfaction and promote hotel services.