Guest Services Concierge - Front Desk & VIP Care

Hotel Equities; Tulsa (OK); On-site; USD 15,911 - 22,661; Full time

Benefits offered by this job

Vacation & Holiday Pay

Same-day pay available

Employee Assistance Program

Reduced Room Rates

Job summary

A hotel management company seeks a Guest Services Representative for the Tulsa Club Hotel in Tulsa, OK. This role involves welcoming guests, resolving complaints, and maintaining a positive atmosphere. Candidates should have a high school diploma and strong customer service skills. The position offers a competitive pay rate of $14 per hour and requires flexibility to work various shifts. Join a values-based culture that prioritizes teamwork and guest satisfaction.

Qualifications

• Must speak, read, write, and understand the primary language used.
• Requires good communication skills, both verbal and written.
• Basic computer skills required.

Responsibilities

• Greet and welcome guests upon arrival.
• Promptly respond to and resolve guest complaints.
• Answer telephone promptly and courteously.
• Maintain a house bank and perform daily deposits.

Skills

Communication skills

Customer service

Basic computational ability

Problem-solving

Education

High School diploma or equivalent

Job description

A hotel management company seeks a Guest Services Representative for the Tulsa Club Hotel in Tulsa, OK. This role involves welcoming guests, resolving complaints, and maintaining a positive atmosphere. Candidates should have a high school diploma and strong customer service skills. The position offers a competitive pay rate of $14 per hour and requires flexibility to work various shifts. Join a values-based culture that prioritizes teamwork and guest satisfaction.