Guest Services Concierge - Front Desk

Sage Restaurant Group; Irvine (CA); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Hilton discounts

Medical, vision, and dental insurance

401(k)

Lunch daily

Job summary

Embassy Suites Irvine is seeking a friendly Front Desk & Guest Services Associate for a regular part-time role. You will greet guests, handle check-ins/check-outs, process payments, and respond to inquiries with a professional demeanor.

The position requires basic cash handling, strong customer service skills, and fluency in English. Multitasking in a busy hotel setting is essential to ensure a smooth guest experience.

Qualifications

• High School diploma or equivalent.
• Fluent in spoken and written English.
• Experience in guest services or front desk is a plus.

Responsibilities

• Greet guests and complete check-in/check-out procedures.
• Answer inquiries and handle reservations and room rates.
• Process payments and maintain accurate guest accounts.
• Provide courteous, professional service and resolve issues promptly.

Skills

Cash handling

Customer service

English fluency

Highly organized

Multitasking

Job description

Embassy Suites Irvine is seeking a friendly Front Desk & Guest Services Associate for a regular part-time role. You will greet guests, handle check-ins/check-outs, process payments, and respond to inquiries with a professional demeanor.

The position requires basic cash handling, strong customer service skills, and fluency in English. Multitasking in a busy hotel setting is essential to ensure a smooth guest experience.